Contact Us
If something is not working as expected, email us and include what happened, the device you are using, and the app version if you have it.
- Support: support@winteractive-ab.com
- Privacy and legal: info@winteractive-ab.com
- Company: W Interactive AB, Org.nr 559521-1821
Common Questions
- How do I contact support? Use Settings > Send Feedback in the app, or email support@winteractive-ab.com.
- How do I manage my subscription? Open Settings > Subscription in Mind Log. Purchases, cancellations, and refunds are handled through the App Store.
- How do I delete my account? Open Settings > Advanced Options > Delete Account. The app will ask you to confirm before deletion starts.
- How can I control privacy features? Settings includes controls for AI features, app lock, location, and links to the Privacy Policy and Terms of Service.
- Can support read my journal? No. Do not send private journal content unless you choose to include it in your support message.