How can we help?

Help with Mind Log, your account and subscription.

Get in touch

Tell us what happened, which device you’re using and your app version, if you have it.

You can also send feedback from Settings in the app.

How do I contact support?

Open Settings → Send Feedback in Mind Log, or email support@winteractive-ab.com.

How do I manage my subscription?

Open Settings → Subscription in Mind Log. Purchases, cancellations and refunds are handled through the App Store.

How do I delete my account?

Open Settings → Advanced Options → Delete Account. The app will ask you to confirm before deletion starts.

Where can I find the privacy settings?

Settings includes controls for AI features, app lock and location, along with links to the Privacy Policy and Terms of Service.

Should I include my journal in a support message?

You don’t need to share private journal content to contact us. Describe the issue and only include content you choose to share.